Privacy Policy
Last Updated: January 28, 2026
1. Introduction
Welcome to hum ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI music generation services.
2. Information We Collect
- Personal Information: When you register or purchase a song, we may collect your name, email address, and billing information. Note that payment details are processed securely by our third-party provider, Paddle; we do not store your credit card information directly.
- User Content: We collect the stories, prompts, lyrics, and preferences you input to generate songs. This data is necessary to provide our core service.
- Usage Data: We may automatically collect information about your interactions with our site, such as IP address, browser type, and pages visited, to improve our platform.
3. How We Use Your Information
We use the information we collect to:
- Generate and deliver your personalized songs and lyrics.
- Process transactions and manage your account.
- Improve our AI models and user experience (anonymized data only).
- Send you updates, support messages, and administrative information.
4. Sharing of Information
We do not sell your personal data. We may share information with:
- Service Providers: Third-party vendors like Paddle (payments) and cloud hosting providers who assist us in operating our platform.
- Legal Obligations: If required by law or to protect our rights and safety.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. Contact us at [email protected] to exercise these rights.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected].